FREQUENTLY ASKED
QUESTIONS
Q:-Does I-Track work in other cities?
Yes, the vehicle security system provided by I-Track, presently operates in almost all cities and towns where there is a GSM network.
Q:-For how long is I-Track product under warranty?
Should the I-Track unit become inoperative or is faulty by reason of defective components, workmanship or design within 12 months from the initial installation; I-Track will repair or replace the system, free of charge. This warranty does not apply if the I-Track unit has been tampered with, or worked on by anyone other than I-Track authorized personnel, or if the vehicle has been involved in a collision
Q:-Can I-Track products be fitted to all vehicles?
Yes, I-Track products can be installed in all brands like Daihatsu, Honda, Hyundai, KIA, Mitsubishi, Suzuki, Toyota, BMW, Mercedes, etc.
Q:-How does I-Track register my vehicle?
| The data provided by you on the registration form is stored in our database |
Q:-Can a I-Track unit be transferred from one vehicle to another?
| Yes, if you are the owner of the unit, you may request it to be transferred to any one of your vehicles. Only standard cost for removal and re-installation shall apply |
Q:-Can anyone other than myself have access to my system?
| Yes, only if you have registered any other person with I-Track as an Authorized or Secondary User and he / she has the knowledge of the Password |
Q:-Can I-Track guarantee the recovery of my vehicle?
| By having one of the most reliable tracking systems, I-Track will do its best to recover your vehicle. However, sometimes there are certain circumstances which are beyond our control making it impossible to guarantee 100% recovery of your vehicle |